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  • Pay using cash on delivery for no additional charge when you receive your order.
  • Pay online using your credit card on our secure server.
Free Delivery
  • Free Delivery for all orders above AED 100.
  • For orders below AED 100, delivery charges of AED 10 would be applicable.
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Delivery Policy


VanityKart’s goal is to deliver to you the items you crave, in the safest, fastest, and most efficient way possible.

Our Shipping Policy highlights the different types of delivery methods we provide, as well as the related charges and restrictions for each.


What are your charges for Delivery?

·         Within United Arab Emirates (UAE)

-      For all orders above AED 100, you would be eligible for Free Delivery.

-      For all orders below AED 100, delivery charges of AED 10 shall be applicable.

 

What are your charges for Cash on Delivery?

·         Within United Arab Emirates (UAE)

-      We offer our customers flexibility to pay via Cash on Delivery (COD) for no additional charges. We offer COD for Free within UAE.


Is there any limit on order value for Cash on Delivery?

We have capped Cash on Delivery orders up to AED 1000. For all orders above AED 1000, you can pay online using a credit card on our secure servers. 


What are my delivery options?

We can ship to most residential and commercial locations within UAE. For order-delivery to international locations, please contact us at 800-VANITY (826489) or email us at care@vanitykart.com


How long will it take to receive my order?

Your expected Delivery Time is shown on each Item Page, as well as during the Checkout Process.

Please note that each Shipment will be delivered separately as per its expected delivery times.


Can I track my order?

You can see the exact location of each item in your order from your order details page. You can find Order Tracking Details under the My Orders section once you are logged in to your Vanity Kart account.


What counts as a Business Day?

  • Business day is defined as morning 8.30am to 6.30pm on all working days other than Fridays and Public Holidays.
  • Delivery commitment for an order received on a business day before 12:00pm noon starts counting from the same day. For orders received after 12:00pm noon, it will start counting from the next day.
  • Delivery commitment ends when we make the first attempt to contact a customer to deliver an order as per the committed day, but the customer reschedules for a different delivery day or when the shipment has been delivered as per committed day. Delivery Commitment would also end when a customer calls our Customer Care Call Center to reschedule deliveries on dates other than committed date, cancels or makes changes in the order or refuses to accept the order.
  • We make our best effort to stand by the number of business days committed for each shipment in an order. However, sometimes delays become unavoidable especially with shipments that are imported. With import/international shipments, in some cases, you may experience slightly delayed deliveries up to 4 business days, about which we will keep you posted


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